Refund & Cancellation Policy

1. Free Trial

FundWarden offers a 7-day free trial with full access to every feature. No credit card, UPI, or any payment method is required to start or use the trial. There is no automatic conversion to a paid plan.

This free trial gives you ample time to evaluate FundWarden and decide whether it is valuable to you before you make any payment.

2. Refund Policy

Because we provide a fully featured, completely free trial with no payment required, all subscription payments are final and non-refundable once processed. We encourage every user to take full advantage of the trial period to explore FundWarden before subscribing.

3. Cancellation

You can cancel your subscription at any time from your Settings page within FundWarden. When you cancel:

• Your access continues until the end of your current billing period.
• You will not be charged again after cancellation.
• Your data (sessions, trades, rules, statistics, accounts) is retained. Nothing is deleted.
• You can re-subscribe at any time to regain access to your data and resume using FundWarden.
• If you wish to permanently delete your data instead, you can request account deletion by emailing support@fundwarden.com. This action is irreversible.

4. Exceptions

We may issue a refund at our sole discretion in the following exceptional cases:

• Duplicate charges for the same billing period.
• Charges after a confirmed cancellation (you cancelled before the renewal date but were still charged).

To request an exception, email support@fundwarden.com with your account email, payment date, and a description of the issue. We will respond as soon as possible.

5. Payments Processed by Paddle

If your payment was processed by Paddle.com, which acts as our Merchant of Record. This means:

• Paddle is the legal seller of your subscription and handles all refund requests for international transactions.
• Refund requests should be directed to Paddle's support or to us at the email below. We will coordinate with Paddle on your behalf.
• EU/EEA consumers may have statutory cancellation rights under the Consumer Rights Directive. These rights are handled by Paddle as the Merchant of Record.
• Paddle handles all chargebacks and payment disputes for international transactions.

6. Chargebacks

If you believe you were charged incorrectly, please contact us first at support@fundwarden.com before filing a dispute with your bank. We can typically resolve payment issues much faster than the bank dispute process. We are always happy to investigate and help with any billing concerns.

7. Contact

For all billing questions, payment issues, or exception requests:

Email: support@fundwarden.com

Subject line:"Billing Question"

8. Related Policies

• Terms of Service : full terms governing your use of FundWarden.
• Privacy Policy : how we collect, use, and protect your data.